We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
Perfect,,,,,,,,,,,,,,,,,,,,, ,,,,,,,,,,,,,,,,,,,,,, ,,
I ordered not the first time. The husband loves more freely. 5xl at 54-56
Quality is good. I buy this model not the first time
never received..got refund
The cotton. It is comfortable. Normally I wear M, I bought XXXL exactly.
Its ok, size is a little small.
?oti kvalitat?vs kokvilnas produkts! Esmu ieg?d?jies vair?kas riezes. Uz manu apk?rtm?ru 108 cm, xxxl piegu? sam?r? cie?i, bet ?rti, man pat?k. 4xl ar? ir OK, tikai mazliet ir br?v?kas.
Very high quality panties. fast delivery. thanks
Went to moscow in a week and a half! Made qualitatively
Delivery more than a month. Everything is ok! Thank you!
Perfect! good quality, fast delivery, very comfortable. 10x
Very good quality. Received very quickly.
there is a little problem, that these 5XL are little bigger (2cm) than last 5XL from the same source
The husband weighs 79, height 174, size xxl itself that
Good Quality, I am very satisfied.
Good and quality. Fast shipping.
Article in accordance with the description Good quality Very fast delivery 13 days
I am very pleased with the product.
Flew lightning fast. Linen of excellent quality. I recommend, we will take more.
Hello. The product is the right one, feels good and is comfortable, quality and price is perfect for friendships.
Fast shipping, good quality, 4xl is like Large Men in North America good for waist 36 inch
Quick delivery. Soft. Size 4XL exact for 33"-34" man waist