We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
These are amazing quality! By far the most comfortable underwear I’ve ever owned. And they are seamless and can be worn with leggings. I usually wear a US medium and sized up two sizes and they fit perfect!
Walked panties for a long time, but came. Neat, pleasant to the body.
Usually wear a Large in VS seamless undies went up two sizes probably could have just done one but very nice quality and super comfortable!
Made a large order-three panties and 2 bras. Colors are good, bright. The composition of the fabric is pleasant to the body. Gusset for the color of linen, cotton. Planting panties low. The price is slightly more than 80 rubles. Excellent There was no gift
These are very nice. I take a size large but ordered XXL and they fit.
size ordered was XXL. doesn't fit my size 11/12 US runs much smaller.
Panties super. I'll order more. Delivery is fast. Seller recommend
Exactly as I expected!! I will definitely order again!! Thank you!!
Came in 2 weeks. Such amazing quality. I’m an xl and these were too small. Keeping though for when I lose more weight.
Love these! I typically wear a medium and I got an x large and they fit perfect. Go up 2 sizes
Pretty good - it’s definitely seamless, which is what I was looking for. Slightly more thin than VS panties but does the job.
Same material as Victoria secret underwear I have that look similar. A size medium is closer to a size small in Victoria Secret sizes. Good quality, thank you!
My favorite underwear of all time! I normally wear a medium US size in underwear, so you have to size up quite a bit for a comfortable fit, but I will never buy undergarments anywhere else! Got 6 pair for under $10
Wonderful fit. Very comfortable. Will be buying more. Highly recommend.
High-quality panties, labaim fast delivery. All well :) Recommend
Beautiful panties. Comfortable. Well, in general, panties, like panties.
Very good, but the long shipping, apparently due to the Post Office.
Why pay retail prices when you can have these??? Same quality. Just size up! I'm a small normally and need a large.
These parties are Victoria secret level size up two sizes other then that A1
Trusel fire, wife happy.
Item exactly as shown in picture. High quality. Fast shipping
Asian size. I usually wear size M, order L still a bit tight. it is comfortable.