We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
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Delivery to ukraine a little less than a month. panties of excellent quality, the material is pleasant to the body, flaws are not found, sewing is excellent, the seams are even. I recommend to buy.
I liked the goods very much) only with the size did not guess at my 48r ordered xxl a little more! Seller thanks
Excellent, all the same as the photo, only i'm size m and i had to order l
Love this material! These run very small. I initially used the size chart and ordered a large. The large did fit but was very tight ( my hip size approximately 35.5" and I usually wear size 5 or 6 in shorts/jeans). I love the material though so I came back and ordered an XL. The XL fit better but XL is not much larger than L (only 2 cm according to size chart). Great quality and material. Honestly, the XL size is my favorite pair of underwear. Very comfortable even with the snug fit. I had photos to post with my review but photos aren't allowed I guess. I don't blame them considering its underwear.
Very cool as in the picture, 44 size xl is slightly too big. But even better.
very nice, lacey and stretch to hug curves, extremely fast delivery
Great underpants. Normally wear size S, ordered M. Fits perfect.
Material and guipure is very pleasant to the body, front double layer, color as picture
Arrived as described. wife loves them. Fast shipment.
Pink color is painted when washing. And so the fabric is soft, pleasant to the touch. The model sits on the hips. I ordered l, because i wear m, but because my hips are soft, it seems that little slightly)) the volume of the hips is about 106 cm. The product is excellent. After washing, gently or anything did not happen: the thread did not get out, the color and size did not change. Great item! Very sexy panties)) i recommend!
Super material-delicate. Vibrant color red. Recommend.
Came in 22 days from the date of payment. Very well sit. About 96. Only all have different 96. I have narrow hips, but large buttocks. And the eternal problem is to pack them in panties. In these fit all the priest =)) lace is thin. I do not know how much will be worn
Very nice quality. Will be great to have. Great price.
Everything is fine, only cotton in panties is not present, synthetics are
Great product, Great quality. Don't know about durability but so far so good.